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We Cycle Returns Policy

F . Refunds and Returns

F.1        If you are a consumer, you have a legal right to cancel a Contract under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 within 14 days of receipt of Goods. This means that if you change your mind or decide for any other reason that you do not want to receive or keep the Goods, you can notify us of your decision to cancel the Contract and receive a refund. This cancellation right does not apply to personalised and made-to-order, which may only be returned if they are faulty.

F.2        Your legal right to cancel a Contract starts from the date of the Confirmation of Dispatch but you need to let us know that you have decided to cancel by phone, email or letter sent by post.

F.3        If you cancel your Contract we will refund you the price you paid for the Goods. We are allowed by law to reduce your refund to reflect any reduction in the value of the goods to reflect any mishandling or use of the Goods by you.

F.4        Your statutory rights are not affected in any way by these Terms and Conditions.