Each year, bikes seem to be coming with less and less. I don’t mean on the actual bike (pedals not included!) but in terms of paperwork. The cynic would say it is cost saving; the optimist will claim it is environmentally friendly. Whatever is driving the lack of paper instructions it is a fact, and can leave you, the consumer, slightly underwhelmed when you collect your new pride and joy.
Most places will tell you to simply “google” it if you have any questions, but we aren’t most places. On this page we have tried to collate links to all the relevant documents you may need to help you get started with your new bike. This is a live list, so if you find one of our links has expired, please let us know. In the same vein if there is something you need to know but can’t find the relevant link here, please make contact and we will get something uploaded for you.
A lot of the instructions take you to the website of the part manufacturer, not the bike manufacturer, so don’t be surprised if, for example, you own a Cannondale bike, but are looking at a Bosch website.
Orbea
Orbea have put a lot of effort into their own instructions for their bikes which is to be commended. Every bike has a “Blue Paper” which should contain all you need and more. To find the blue paper for your bike, simply follow the link below to the main Orbea website:
Haibike
Haibike use either Bosch or Yamaha for their electrical components. Here is a link to Haibikes general catalogue of manuals. For more information, please go to see our links for either Bosch or Yamaha.
Cannondale
Cannondale have a rather daunting offering of manuals at the following link:
However, you may find it easier to go straight to the electrics manufacturers information. Cannondale use a few different brands depending on the bike. These will usually be Bosch, Shimano, Marhle or Hyena. Please navigate to our links to these brands for more information.
Giant
Giant keep all their manuals together, well organised on their website:
There are some manuals that are bike specific, but if you can’t see your bike listed then it will fall under the general bike manual. E-bike manuals are arranged to go over each part so you may need to ask the store or do some digging online just to confirm the actual parts on your bike, but the manuals are clear and informative.
Bosch
Bosch e-bike components come on many brands that we deal with. The bikes often come with a manual, but if not, they have a comprehensive selection on their website:
Yamaha
A lot of our Haibikes come with the excellent Yamaha motors and battery system. All their manuals can be found on the Haibike (Winora) website:
Shimano
Shimano are a huge provider of components in the market, and they have a huge database of information available for all their parts. This is a really useful site so worth getting to know your way around:
Mahle
The lightweight option found on many lightweight road and hybrid bikes. This simple to use system is fantastic, but the user guides can be a little harder to understand. Anyway, here a link to them all:
SRAM / ZIPP / Rock Shox / Quarq
Generally, if the parts on your bike aren’t Shimano, then they are SRAM. Like Shimano, SRAM have a comprehensive database of user guides:
FOX
And if your suspension isn’t Rock Shox, it is likely to be Fox. Their selection of user guides can be found here:
